Regular cleaning is not done here.ĭon't stay here. Walking on the bathroom floor with my shoes caused my shoes to stick to the floor. If you would like any of those products you need to go down to the front desk and ask for some to take back to the room with you. It seems that the culprit of the wet floor could be from the AC unit, we are worried if we turn the AC to a different temperature that it could make the room smell worse than it already does.īATHROOM IN THE HOTEL ROOM: The shower has dispensers on the wall for shampoo, conditioner, and body wash. I imagine this would cause issues for the room directly below ours. This is going to cause a mold issue and make people sick! Our floor is soaking wet (and soft in some spots), and we're on the 4th floor. It wasn't until we came back to the room after eating, and took off our shoes, that we discovered the GROSS issue. We just assumed it was just the smell of the hotel room, and figured it would do for a quick overnight. HOTEL ROOM: We noticed a musky smell when we walked in after getting to our room after checking in.

Neither of us finished our food order because the food was terrible. Cleaning is not something that happens enough, the entire bartop was very sticky (imagine syrup being spread on a countertop). Neither of them would wash their hands after playing with hair, before making drinks. Then another bar tender started playing with that girls hair too. One female bar tender continually played with her hair in between making drinks. You have to wait until they are done gossiping or texting on their phones before you can order a drink or food.

If you try to get the attention of the bar staff, they will make eye contact with you multiple times, and then just continue their own conversation. Hospitality is not something that is practiced here.

You can taste the smoke in the air.īAR: I find it bizarre that the bar staff were bothered by people wanting to order food or drinks.

The ventilation system leaves a lot to be desired. The cigarette smoke is so overwhelming as soon as you walk into the casino. This is our stopover for the evening, and we will NEVER BE BACK. DON'T STAY HERE! We are a current guest of this hotel.

Zia park casino general manager